Send monthly physical rewards

A membership with something in the post

Monthly physical rewards can be stickers, prints or another item you send to your members. In Plans, open the membership that includes the reward, tick Mails something each month and choose where it Ships to. Members add a mailing address before they pay.

Be clear about what is included, where you ship, any sign-up cutoff and when members should expect delivery.

Prepare and send the month’s rewards

Shipping appears in your dashboard once a plan mails something. It lists who each month’s mail goes to and where. Add what’s in it and an optional note, which members see in their account.

Download labels gives you the month’s names and addresses as a spreadsheet for your labels. Check the addresses before posting, and use Copy emails without an address to ask anyone who hasn’t added one.

When you mark the month shipped, members see it as shipped in their account, and you can choose to email each of them that it’s on its way. Anyone who wasn’t included, such as a member with no address yet, stays on the list and can go out later.

Plan for the real cost

Allow for printing, packaging, postage, payment fees and your time. A membership is a promise to deliver, even when only a few people join.

Use human-made artwork for the creative work you offer as a reward.